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C-Class, EQS, GLC, S-Class

Electric shock, Fire Motor vehicles Serious risk

C-Class, EQS, GLC, S-Class was recalled on 14 January 2022 under EU Safety Gate alert A12/00055/22. Electric shock, Fire risk reported by Germany. Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable.

Alert NumberA12/00055/22
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeElectric shock, Fire
Notifying CountryGermany
Country of OriginGermany
Model NumberTypes: R2CW, R2S, 204 X, E2EQSW, R2CW, R2S, 204 X, E2EQSW, e1*2001/116*0480*42, , e1*200746*2115*06, , e1*2018/858*00016*02, , e1*2018/858*00035*00-*03,
Published14 January 2022

Risk Description

Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable. Furthermore, in combination with an error in the householdinfrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

EQS (297 platform), GLC (253 platform), S-Class (223 platform) and C-Class (206 platform)

⚡ 🔥 What Should You Do?

This recall involves a electric shock, fire hazard related to C-Class, EQS, GLC, S-Class.

About this risk

Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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