Bz4X, Corolla Cross and NX
Bz4X, Corolla Cross and NX was recalled on 19 July 2024 under EU Safety Gate alert A12/01918/24. Injuries risk reported by Portugal. The programming of the forward recognition camera software can lead to memory failure when the ignition is turned OFF.
| Alert Number | A12/01918/24 |
| Brand | Lexus and Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Japan |
| Model Number | e6*2018/858*00081*00, e6*2018/858*00144*00, e6*2018/858*00144*01, e6*2018/858*00186*00, e6*2018/858*00186*01 |
| Published | 19 July 2024 |
Risk Description
The programming of the forward recognition camera software can lead to memory failure when the ignition is turned OFF. This can prevent the pre-collision system from activating upon the next ignition start, triggering warning lights, sounding chimes, and displaying alerts on the dashboard. Ignoring these warning can increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger cars.Models Year: 2021~2024;Model Code:- Bz4X : XEAM10, YEAM15,- Corolla Cross : MXGH12, MXGH15, ZVG12, ZVG13,- NX : AAZA20, AAZA25, AAZH20, AAZH25, AAZH26, MAZA20, TAZA25.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Bz4X, Corolla Cross and NX.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.