AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS
AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS was recalled on 6 October 2023 under EU Safety Gate alert A12/02415/23. Injuries risk reported by Portugal. Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle.
| Alert Number | A12/02415/23 |
| Brand | Lexus and Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Japan |
| Model Number | e21*NKS*0071*10, e6*2007/46*0250*06, e6*2007/46*0263*06, e6*2007/46*0263*07, e6*2007/46*0289*06, e6*2007/46*0316*05, e6*2007/46*0316*06, e6*2007/46*0318*06, e6*2007/46*0318*07, e6*2007/46*0338*07, , e6*2007/46*0429*02, e6*2007/46*0437*04, e6*2018/858*00013*03, e6*2018/858*00060*00, e6*2018/858*00081*00, e6*2018/858*00081*01, e6*2018/858*00144*01, e6*2018/858*00186*00, e6*2018/858*00186*01,, e6*2018/858*00209*00, e6*2018/858*00260*00, e6*2018/858*00264*00 |
| Published | 6 October 2023 |
Risk Description
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car, model year: 2020 - 2023; Frame Code: ES (AXZH10), NX (AAZH20, AAZH25, AAZH26), RX (AALH15, AALH16, TALH17), RZ (XEBM15), UX (KMA10, MZAA10, MZAH10, MZAH15), AYGO (KGB70), bZ4X (XEAM10, YEAM15), CAMRY (AXVH71), C-HR TMMT (MAXH10, MAXH20, MAXH25, ZYX11, ZYX20), COROLLA (MZEA11, MZEH12)
⚠️ What Should You Do?
This recall involves a injuries hazard related to AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.