Various
Various was recalled on 18 January 2019 under EU Safety Gate alert A12/0065/19. Injuries risk reported by Germany. The software of the communication module for the emergency call system (eCall) is faulty.
| Alert Number | A12/0065/19 |
| Brand | Mercedes-Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | Type-approval numbers:e1*2001/116*0431*39 bis 49, e1*2001/116*0464*19 to 22, e1*2001/116*0457*32 to 40, e1*2001/116*0463*18 to 20, e1*2001/116*0501*25 to 38, e1*2007/46*1560*00 to 11,, e1*2007/46*1666*00 to 09, e1*2001/116*0335*32 to 40,e1*2001/116*0396*18 to 20,e1*2007/46*0485*16,e1*2007/46*0643*07,e1*2001/116*0480*19 to 29,e1*2007/16*1884*00,e1*96/79*0064*36 to 38,, e1*KS07/46*0065*00,sales description: CLA, GLA, SLC, A-Class, AMG GT, C-Class, E-Class, S-Class, SL, B-Class, GLC, CLS, G-Class , types: 204, 204AMG, 204K, 212, R1ES, R1EC, 221, 221AMG, 218, 218AMG, 204X, 463, G463Landaulet |
| Published | 18 January 2019 |
Risk Description
The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car. Company recall code: 5499637
⚠️ What Should You Do?
This recall involves a injuries hazard related to Various.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.