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CX-60 (KH)

Injuries Motor vehicles Serious risk

CX-60 (KH) was recalled on 12 January 2024 under EU Safety Gate alert A12/00029/24. Injuries risk reported by Portugal. The engine may fail to start while driving or at a stop, due to inappropriate failure detection logic of the Powertrain Control Module (PCM).

Photo of recalled product: CX-60 (KH)
Alert NumberA12/00029/24
BrandMazda
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryPortugal
Country of OriginJapan
Model Numbere13*2018/858*00255*04, e13*2018/858*00255*06, e13*2018/858*00255*07.
Published12 January 2024

Risk Description

The engine may fail to start while driving or at a stop, due to inappropriate failure detection logic of the Powertrain Control Module (PCM). Moreover, if the engine is restarted (“push button start” is pressed) in a short period (approx. 8 seconds) after IG OFF, the relay circuit of Mild Hybrid battery may not be connected due to inappropriate start-up instructions from PCM. The fail-safe may activate, making the shift position secured in “N” range, and the vehicle may result in“impossible to drive” condition.In addition, the images of the front-, side-, and rear-view cameras may no longer appear on the centre display monitor due to improper processing logic in the view monitor camera control module.Loss of camera images when in reverse and/or using the 360° monitor can increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Mazda CX-60 (KH) M Hybrid (T3R/H3T) vehicles.

⚠️ What Should You Do?

This recall involves a injuries hazard related to CX-60 (KH).

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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