Citaro
Citaro was recalled on 12 January 2024 under EU Safety Gate alert A12/00019/24. Injuries risk reported by Germany. The guard elements of the articulated bus are not strong enough, posing a risk of passenger injury during heavy braking.
| Alert Number | A12/00019/24 |
| Brand | Mercedes-Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | 628 03, e1*2007/46*0090*01-*03, *11-*15, *22, *24, *26, *29 |
| Published | 12 January 2024 |
Risk Description
The guard elements of the articulated bus are not strong enough, posing a risk of passenger injury during heavy braking. Seatbelted passengers face potential hazards from an untested hinge joint, while those without seatbelts may fall forward into the standing area during abrupt stops or accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
COM
⚠️ What Should You Do?
This recall involves a injuries hazard related to Citaro.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.