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C-class, EQE, GLC

Injuries Motor vehicles Serious risk

C-class, EQE, GLC was recalled on 1 December 2023 under EU Safety Gate alert A12/02964/23. Injuries risk reported by Germany. The windows may not be properly attached and can fall out, creating a risk of an accident.

Photo of recalled product: C-class, EQE, GLC
Alert NumberA12/02964/23
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberR2CW, E2EQEW, R2CGLC, e1*2018/858*00016*07, e1*2018/858*00036*05, e1*2018/858*00186*04
Published1 December 2023

Risk Description

The windows may not be properly attached and can fall out, creating a risk of an accident. The front airbag may not work as intended if the windscreen comes loose, increasing the risk of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Passenger car

⚠️ What Should You Do?

This recall involves a injuries hazard related to C-class, EQE, GLC.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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