Battery pack
Battery pack was recalled on 2 February 2018 under EU Safety Gate alert A12/0120/18. Fire risk reported by Germany. The batteries can short circuit.
| Alert Number | A12/0120/18 |
| Brand | HP |
| Category | Communication and media equipment |
| Risk Type | Fire |
| Notifying Country | Germany |
| Country of Origin | People's Republic of China |
| Model Number | Battery packs fitted in HP ProBook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6 and others. |
| Published | 2 February 2018 |
Risk Description
The batteries can short circuit. The batteries can overheat as a result causing a fire.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Lithium ion battery pack for notebook or mobile workstation.
🔥 What Should You Do?
This recall involves a fire hazard related to Battery pack.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.