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Rechargeable Battery

Burns, Fire Communication and media equipment Serious risk

Rechargeable Battery was recalled on 8 February 2019 under EU Safety Gate alert A12/0222/19. Burns, Fire risk reported by Germany. Production errors may lead to short circuits in individual cells in the battery pack.

Photo of recalled product: Rechargeable Battery
Alert NumberA12/0222/19
BrandHP
CategoryCommunication and media equipment
Risk TypeBurns, Fire
Notifying CountryGermany
Country of OriginUnknown
Model Number6ETGL, 6EVXH, 6EZZE, 6EZZF, 6FDWN, 6FSNF, 6FWBH, 6GAUL
Published8 February 2019

Risk Description

Production errors may lead to short circuits in individual cells in the battery pack. Consequently the battery cell can overheat, leading to burns or even fire if close to flammable products.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 17/01/2018

Product Description

Built-in, replaceable, lithium-ion battery packs which may be contained in the following HP notebook and workstation computers: HP ProBook (4xx G4 series, 64x G2 series, 65x G2 series (x = placeholder for numbers); HP x360; HP 11 and HP ZBook (17 G3, and Studio G3) Mobile Workstations.

🌡️ 🔥 What Should You Do?

This recall involves a burns, fire hazard related to Rechargeable Battery.

About this risk

Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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