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Rechargeable Battery

Burns, Fire Communication and media equipment Serious risk

Rechargeable Battery was recalled on 8 February 2019 under EU Safety Gate alert A12/0222/19. Burns, Fire risk reported by Germany. Production errors may lead to short circuits in individual cells in the battery pack.

Photo of recalled product: Rechargeable Battery
Alert NumberA12/0222/19
BrandHP
CategoryCommunication and media equipment
Risk TypeBurns, Fire
Notifying CountryGermany
Country of OriginUnknown
Model Number6ETGL, 6EVXH, 6EZZE, 6EZZF, 6FDWN, 6FSNF, 6FWBH, 6GAUL
Published8 February 2019

Risk Description

Production errors may lead to short circuits in individual cells in the battery pack. Consequently the battery cell can overheat, leading to burns or even fire if close to flammable products.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 17/01/2018

Product Description

Built-in, replaceable, lithium-ion battery packs which may be contained in the following HP notebook and workstation computers: HP ProBook (4xx G4 series, 64x G2 series, 65x G2 series (x = placeholder for numbers); HP x360; HP 11 and HP ZBook (17 G3, and Studio G3) Mobile Workstations.

🌡️ What Should You Do?

This recall involves a burns, fire hazard related to Rechargeable Battery.

About this risk

This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.

Recommended action

Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries.

View on EU Safety Gate →

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