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Actros 963, Arocs 964

Fire Motor vehicles Serious risk

Actros 963, Arocs 964 was recalled on 5 January 2024 under EU Safety Gate alert A12/03144/23. Fire risk reported by Germany. The screwed connections of the oil pressure pipe may leak even at low mileages.

Photo of recalled product: Actros 963, Arocs 964
Alert NumberA12/03144/23
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeFire
Notifying CountryGermany
Country of OriginGermany
Model Number963-0-A, 963-4-A, 963-2-A, 963-0-B, 963-4-B, 963-2-B, 963-0-C, 963-4-D, 963-4-C, 963-0-D, 963-7-E, 963-4-E, 963-2-E, 963-0-F, 963-4-F, 963-2-F, 963-8-G, 963-8-H, e1*2018/858*00039*00-*05, e1*2018/858*00040*00-*05, e1*2018/858*00041*00-*05, e1*2018/858*00042*00-*05, e1*2018/858*00043*00-*05, e1*2018/858*00044*00-*05, e1*2018/858*00045*00-*06, e1*2018/858*00046*00-*05, e1*2018/858*00047*00-*05, e1*2018/858*00048*00-*05, e1*2018/858*00049*00-*05, e1*2018/858*00050*00-*05, e1*2018/858*00051*00-*05, e1*2018/858*00052*00-*05,, e1*2018/858*00053*00-*05, e1*2018/858*00054*00-*05, e1*2018/858*00055*00-*05, e1*2018/858*00056*00-*05
Published5 January 2024

Risk Description

The screwed connections of the oil pressure pipe may leak even at low mileages. As a result, particularly in the case of fully unloaded vehicles on gradients, there may be an oil leakage. This can increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Lorry. Vehicles with type OM471 engines with HP turbochargers.

🔥 What Should You Do?

This recall involves a fire hazard related to Actros 963, Arocs 964 .

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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