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3, 6, CX-5

Injuries Motor vehicles Serious risk

3, 6, CX-5 was recalled on 16 August 2019 under EU Safety Gate alert A12/1226/19. Injuries risk reported by Romania. Due to a software error, the powertrain control module (PCM) may operate improperly when transitioning from cylinder deactivation to full cylinder activation modes.

Alert NumberA12/1226/19
BrandMazda
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryRomania
Country of OriginJapan
Model NumberMazda 3 (BP), Mazda 6 (GL), CX-5 (KF)
Published16 August 2019

Risk Description

Due to a software error, the powertrain control module (PCM) may operate improperly when transitioning from cylinder deactivation to full cylinder activation modes. As a result, an intake valve rocker arm may come out of position and make contact with internal engine parts. This may cause the engine to stall in motion without the ability to be restarted, increasing the risk of an accident.

Measures Taken

Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: 29/07/2019

Product Description

Passenger car under Mazda recall code: AK038A.

⚠️ What Should You Do?

This recall involves a injuries hazard related to 3, 6, CX-5.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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