Get notified about product recalls

Window-balcony

Injuries Construction products Serious risk

Window-balcony was recalled on 22 June 2007 under EU Safety Gate alert 0592/07. Injuries risk reported by Portugal. The two screws used to attach the side railings are 1.

Photo of recalled product: Window-balcony
Alert Number0592/07
BrandVelux
CategoryConstruction products
Risk TypeInjuries
Notifying CountryPortugal
Country of OriginUnknown
Model NumberGDL P19
Published22 June 2007

Risk Description

The two screws used to attach the side railings are 1.6 mm too short, which means that they cannot be fixed securely to the nuts. When the window-balcony is opened and closed, the screws, which are on each side of the upper part of the side railings, can become loose and detach, rendering one (or both) side railings unsafe. The barrier is therefore inadequate, with the consequent risk of injury. As long as the nut is fastened/fitted to the screw, the structure of the railing remains intact but becomes loose. Despite being unstable the strength of the railing is unchanged. If one of the screws and nuts became detached, the side railing would remain unattached to the lower element.

Measures Taken

Type of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary corrective actions taken by the importerDate of entry into force: Unknown

Product Description

Window-balconies GDL P19 sold from 1 June 2005 to 16 April 2007. The window-balconies affected have the following information placed on the information plate, which is located on the upper frame: GDL P19 and one of the following codes: AR05, AR06, AR07, AR08, AR09, AR10, AR11, AR12, AS01, AS02, AS03, AS04, AS05, AS06, AS07, AS08, AS09, AS10, AS11, AS12, AT01, AT02, AT03 or AT04.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Window-balcony.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

Related Recalls

More from Velux

More Construction products recalls