Get notified about product recalls

Lumia 2520

Electric shock Communication and media equipment Serious risk

Lumia 2520 was recalled on 13 June 2014 under EU Safety Gate alert A12/0816/14. Electric shock risk reported by Finland. Under certain conditions, the plastic cover of the charger’s exchangeable plug could come loose and separate.

Photo of recalled product: Lumia 2520
Alert NumberA12/0816/14
BrandNokia
CategoryCommunication and media equipment
Risk TypeElectric shock
Notifying CountryFinland
Country of OriginPeople's Republic of China
Model NumberCharger: AC-300
Published13 June 2014

Risk Description

Under certain conditions, the plastic cover of the charger’s exchangeable plug could come loose and separate. If this should happen, certain internal components may pose a hazard of electric shock if touched while the plug remains in a live socket.The product does not comply with the requirements of the Low Voltage Directive.

Measures Taken

Type of economic operator taking notified measure(s): OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: 17/04/2014

Product Description

Tablet computer supplied with a charger. The charger was also placed on the market separately as a travel charger.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Lumia 2520.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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