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Galaxy Note 7

Burns Communication and media equipment Other risk levels

Galaxy Note 7 was recalled on 23 September 2016 under EU Safety Gate alert A11/0087/16. Burns risk reported by United Kingdom. The battery cell may overheat due to an internal short circuit occurring as a result of thin separator and misaligned negative electrode.

Photo of recalled product: Galaxy Note 7
Alert NumberA11/0087/16
BrandSamsung
CategoryCommunication and media equipment
Risk TypeBurns
Notifying CountryUnited Kingdom
Country of OriginVietnam
Model NumberSM-N930F
Published23 September 2016

Risk Description

The battery cell may overheat due to an internal short circuit occurring as a result of thin separator and misaligned negative electrode.The product does not comply with the requirements of the Radio Equipment Directive.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Mobile phone, 5.7 inch, supplied with charger and stylus. Packaged in a cardboard box.

🌡️ What Should You Do?

This recall involves a burns hazard related to Galaxy Note 7.

About this risk

This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.

Recommended action

Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries.

View on EU Safety Gate →

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