Get notified about product recalls

DUAL USB CHARGER

Electric shock Electrical appliances and equipment Serious risk

DUAL USB CHARGER was recalled on 4 October 2019 under EU Safety Gate alert A12/1457/19. Electric shock risk reported by Croatia. The electrical insulation and the clearance/creepage distances between the primary and accessible secondary circuits are not sufficient.

Photo of recalled product: DUAL USB CHARGER
Alert NumberA12/1457/19
Brandhoco.
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryCroatia
Country of OriginPeople's Republic of China
Model NumberC12 SMART DUAL USB
Published4 October 2019

Risk Description

The electrical insulation and the clearance/creepage distances between the primary and accessible secondary circuits are not sufficient. Consequently the accessible USB ports could become live, leading to receive an electric shock if touched by the user.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 18/09/2019Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 18/09/2019Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: 18/09/2019

Product Description

White plastic charger with two USB ports with an output of 5V and 2.4 A each. The product is sold in a printed cardboard box.

⚡ What Should You Do?

This recall involves a electric shock hazard related to DUAL USB CHARGER.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

Related Recalls

More from hoco.

More Electrical appliances and equipment recalls