CRYSTAL TWS HEADSET; Smart true wireless BT headset purple
CRYSTAL TWS HEADSET; Smart true wireless BT headset purple was recalled on 8 May 2026 under EU Safety Gate alert OR/00052/26. Burns risk reported by Hungary. The battery management system lacks a cell temperature monitoring device.
| Alert Number | OR/00052/26 |
| Brand | hoco. |
| Category | Electrical appliances and equipment |
| Risk Type | Burns |
| Notifying Country | Hungary |
| Country of Origin | People's Republic of China |
| Model Number | EQ3 |
| Published | 8 May 2026 |
Risk Description
The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 02/04/2025Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 02/04/2025
Product Description
Purple wireless earphones.
🌡️ What Should You Do?
This recall involves a burns hazard related to CRYSTAL TWS HEADSET; Smart true wireless BT headset purple.
About this risk
This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.
Recommended action
Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries.