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Capacity, Citaro, Conecto

Injuries Motor vehicles Serious risk

Capacity, Citaro, Conecto was recalled on 28 June 2019 under EU Safety Gate alert A12/0938/19. Injuries risk reported by Germany. Electrical loss on the Controller Area Network (CAN) neutral point through the ingress of fluid could lead to the driver’s cab door not opening.

Alert NumberA12/0938/19
BrandEvobus
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberType-approval numbers: e1*2007/46*0087, e1*2007/46*0090, e1*2007/46*0036, e1*2007/46*0037, e1*NKS*0050 Types: 628 02,628 03, 628B01, 628B02, 629 09
Published28 June 2019

Risk Description

Electrical loss on the Controller Area Network (CAN) neutral point through the ingress of fluid could lead to the driver’s cab door not opening. This could lead to injuries.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Bus

⚠️ What Should You Do?

This recall involves a injuries hazard related to Capacity, Citaro, Conecto.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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