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Citaro, eCitaro, Citaro NGT, Conecto, Tourismo, Travego

Injuries Motor vehicles Serious risk

Citaro, eCitaro, Citaro NGT, Conecto, Tourismo, Travego was recalled on 26 November 2021 under EU Safety Gate alert A12/01602/21. Injuries risk reported by Germany. Because of faulty components in the steering system, over the lifetime of the vehicle the steering may fail.

Alert NumberA12/01602/21
BrandEvobus
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberType: 410 02, 410 04, 410 03, 633 02, 628 02, 628 03, 628B01, 628B02, 628 10, 628 11, e1*2007/46*1133*21, e1*2007/46*1569*16, e1*2007/46*1160*22, e1*2007/46*0021*15, e1*2007/46*0087*30, e1*2007/46*0090*27, e1*2007/46*0036*20, e1*2007/46*1636*11,, e1*2007/46*1643*10, e1*2007/46*1985*05, e1*2007/46*2083*02
Published26 November 2021

Risk Description

Because of faulty components in the steering system, over the lifetime of the vehicle the steering may fail. This increases the risk of accidents. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Bus/coach

⚠️ What Should You Do?

This recall involves a injuries hazard related to Citaro, eCitaro, Citaro NGT, Conecto, Tourismo, Travego.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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