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Zoe

Injuries Motor vehicles Serious risk

Zoe was recalled on 23 March 2018 under EU Safety Gate alert A12/0409/18. Injuries risk reported by Portugal. The gearbox may malfunction.

Alert NumberA12/0409/18
BrandRenault
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryPortugal
Country of OriginFrance
Model NumberZoe (X10); EC-type approval number: e2*2007/46*0251 ext 09 to 10.
Published23 March 2018

Risk Description

The gearbox may malfunction. This could lead to a sudden loss of the park function or a non-possibility to engage it.

Measures Taken

Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: 07/03/2018

Product Description

Passenger car with automatic gear box.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Zoe.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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