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ZOE

Fire Motor vehicles Serious risk

ZOE was recalled on 29 March 2024 under EU Safety Gate alert A12/00815/24. Fire risk reported by France. Due to a manufacturing issue, a short circuit may occur within the high voltage battery.

Photo of recalled product: ZOE
Alert NumberA12/00815/24
BrandRenault
CategoryMotor vehicles
Risk TypeFire
Notifying CountryFrance
Country of OriginFrance
Model Numbere2*2007/46*0251*27
Published29 March 2024

Risk Description

Due to a manufacturing issue, a short circuit may occur within the high voltage battery. This will increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 11/03/2024

Product Description

Passenger car. Vehicles manufactured at FLINS factory.

🔥 What Should You Do?

This recall involves a fire hazard related to ZOE.

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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