Get notified about product recalls

ZOE

Fire Motor vehicles Serious risk

ZOE was recalled on 11 February 2022 under EU Safety Gate alert A12/00258/22. Fire risk reported by France. The battery may stop working properly during the charging cycle or rolling vehicle, causing an internal short circuit.

Alert NumberA12/00258/22
BrandRenault
CategoryMotor vehicles
Risk TypeFire
Notifying CountryFrance
Country of OriginFrance
Model Number'e2*2007/46*0251*19 e2*2007/46*0251*20, AGVYH7
Published11 February 2022

Risk Description

The battery may stop working properly during the charging cycle or rolling vehicle, causing an internal short circuit. This will lead to increased risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 17/01/2022

Product Description

Electric vehicle ZOE equipped with battery BT4 XLR (Extra Long Range) AR1 * 1020 Battery module, manufactured in the Flins factory

🔥 What Should You Do?

This recall involves a fire hazard related to ZOE .

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

Related Recalls

More from Renault

More Motor vehicles recalls