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ZNEN e-Cruise

Burns, Fire Motor vehicles Serious risk

ZNEN e-Cruise was recalled on 2 December 2022 under EU Safety Gate alert A12/01704/22. Burns, Fire risk reported by Hungary. Due to poor battery cell quality, some cell groups go into a deep discharge state (very low or zero volts) during a period of storage or use.

Photo of recalled product: ZNEN e-Cruise
Alert NumberA12/01704/22
BrandZNEN / Modena
CategoryMotor vehicles
Risk TypeBurns, Fire
Notifying CountryHungary
Country of OriginPeople's Republic of China
Model Number72V20AH
Published2 December 2022

Risk Description

Due to poor battery cell quality, some cell groups go into a deep discharge state (very low or zero volts) during a period of storage or use. This automatic discharge can cause asymmetric cell voltages, increasing the risk of burns and fire. The product does not comply with the Regulation on the approval and market surveillance of two- or three wheel vehicles and quadricycles.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 21/11/2022

Product Description

ZNEN e-Cruise, electric scooter with ZM34 Li-ion batteries.

🌡️ What Should You Do?

This recall involves a burns, fire hazard related to ZNEN e-Cruise.

About this risk

This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.

Recommended action

Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries.

View on EU Safety Gate →

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