ZNEN e-Cruise
ZNEN e-Cruise was recalled on 2 December 2022 under EU Safety Gate alert A12/01704/22. Burns, Fire risk reported by Hungary. Due to poor battery cell quality, some cell groups go into a deep discharge state (very low or zero volts) during a period of storage or use.
| Alert Number | A12/01704/22 |
| Brand | ZNEN / Modena |
| Category | Motor vehicles |
| Risk Type | Burns, Fire |
| Notifying Country | Hungary |
| Country of Origin | People's Republic of China |
| Model Number | 72V20AH |
| Published | 2 December 2022 |
Risk Description
Due to poor battery cell quality, some cell groups go into a deep discharge state (very low or zero volts) during a period of storage or use. This automatic discharge can cause asymmetric cell voltages, increasing the risk of burns and fire. The product does not comply with the Regulation on the approval and market surveillance of two- or three wheel vehicles and quadricycles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 21/11/2022
Product Description
ZNEN e-Cruise, electric scooter with ZM34 Li-ion batteries.
🌡️ 🔥 What Should You Do?
This recall involves a burns, fire hazard related to ZNEN e-Cruise.
About this risk
Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.