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Wireless telephone headsets battery - Lithium-ion polymer battery installed in GN Netcom A/S’s GN9120

Burns, Fire Communication and media equipment Serious risk

Wireless telephone headsets battery - Lithium-ion polymer battery installed in GN Netcom A/S’s GN9120 was recalled on 7 November 2008 under EU Safety Gate alert 1288/08. Burns, Fire risk reported by Denmark. The product poses a risk of burns and fire due to an internal short circuit in the lithium-ion batteries which causes the batteries to overheat.

Photo of recalled product: Wireless telephone headsets battery - Lithium-ion polymer battery installed in GN Netcom A/S’s GN9120
Alert Number1288/08
BrandATL (Amperex Technology Limited)
CategoryCommunication and media equipment
Risk TypeBurns, Fire
Notifying CountryDenmark
Country of OriginHong Kong
Model Number- ATL part number 603028-01, - Headset. “GN Netcom” or “GN9120”
Published7 November 2008

Risk Description

The product poses a risk of burns and fire due to an internal short circuit in the lithium-ion batteries which causes the batteries to overheat. 46 incidents have been reported.

Measures Taken

Type of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary corrective actions taken by the manufacturer.Date of entry into force: Unknown

Product Description

The recalled batteries were sold in GN9120 wireless telephone headsets and separately as battery replacement kits to end-users worldwide between 1 January 2005 and September 2008. The batteries have a white plastic casing and are labelled “Made by ATL.”.

🌡️ 🔥 What Should You Do?

This recall involves a burns, fire hazard related to Wireless telephone headsets battery - Lithium-ion polymer battery installed in GN Netcom A/S’s GN9120.

About this risk

Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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