Whitening cream
Whitening cream was recalled on 10 January 2020 under EU Safety Gate alert A12/00090/19. Chemical risk reported by Norway. The product contains mercury (measured value: 25400 mg/kg).
| Alert Number | A12/00090/19 |
| Brand | New Face |
| Category | Cosmetics |
| Risk Type | Chemical |
| Notifying Country | Norway |
| Country of Origin | Unknown |
| Model Number | Trade mark: 306749 |
| Published | 10 January 2020 |
Risk Description
The product contains mercury (measured value: 25400 mg/kg). Mercury accumulates in the body and can damage the kidneys, brain and nervous system. Additionally, it may affect reproduction and the unborn child.The product does not comply with the Cosmetic Products Regulation.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 27/08/2019
Product Description
<Skin whitening cream sold in a small pink plastic jar.
🧪 What Should You Do?
This recall involves a chemical hazard related to Whitening cream.
About this risk
This product contains prohibited or hazardous chemical substances that may cause skin irritation, allergic reactions, or long-term health effects.
Recommended action
Stop using the product immediately. Wash any skin that has come into contact with it. Keep it away from children. Return it to the retailer for a refund if possible.
Who is at risk?
Anyone who has used this product, especially children, pregnant women, and people with sensitive skin.