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Various models was recalled on 18 June 2021 under EU Safety Gate alert INFO/00126/21. Injuries risk reported by Germany. The eCall function may not be available due to deactivated communication module.

Alert NumberINFO/00126/21
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberTypes: 204 K, 204 AMG, 207, 212, R1ES, 221, R1EC, 245 G, F2B, 204 X, R1ECLS, R1EAMG, 166, 204 X, 463, 463A, e1*2001/116*0431*37-61, e1*2001/116*0457*30-51, e1*2001/116*0464*17-22, e1*2001/116*0502*21, e1*2001/116*0501*24-48, e1*2007/46*1560*00-21, e1*2001/116*0335*30-46, e1*2007/46*1666*00-16,, e1*2001/116*0470*15-23, e1*2007/46*1912*00-09, e1*2001/116*0470*15-25, e1*2007/46*0598*18-26, e1*2007/46*1885*00-12, e1*2007/46*0548*09-20, e1*2007/46*1829*00-13, e1*2007/46*0233*11-19,, e1*2007/46*1909*00-09, e1*2001/116*0480*20-40, e1*2007/46*1818*00-11, e1*2007/46*1878*00-10, e1*2001/116*0480*31-40, e1*96/79*0064*36-38, e1*2007/46*1830*00-07
Published18 June 2021

Risk Description

The eCall function may not be available due to deactivated communication module. As a result, in the event of an accident it would not be possible to establish a voice connection with the emergency call centre, either automatically or by activating the SOS button, nor would it be possible to transmit vehicle data. In this case, it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

CLA (BR 117), CLA (BR 118), GLA (BR 156), M-Class/GLE/GL/GLS (BR 166), GLE/GLS (BR 167), SLK/SLC (BR 172), A-Class (BR 176), A-Class (BR 177), AMG GT (BR 190), C-Class (BR 205), E-Class coupé/cabrio (BR 207), E-Class (BR 213), S-Class (BR 222), E-Class coupé/cabrio (BR 238)

⚠️ What Should You Do?

This recall involves a injuries hazard related to Various models.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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