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Various models was recalled on 18 June 2021 under EU Safety Gate alert INFO/00125/21. Injuries risk reported by Germany. Due to a defect in the emergency call system, a temporary fall in the on-board voltage levels resulting from an accident could cause the location of the vehicle communicated when an emergency call is made to not correspond to the actual location of the vehicle.

Alert NumberINFO/00125/21
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model Number221 AMG, 218, 218 AMG, 230, 230 AMG, R1EC, F2B, 204 X, 204 X AMG, R1ECLS, R1EAMG, 463, 463A, Types: 245 G, 245 G AMG, F2CLA, 166, 166 AMG, H1GLE, 172, F2A, 197, 204, 204 AMG, 204 K, 204 K AMG, 212, R1ES, 221, , e1*2001/116*0248*11-14, e1*2007/46*1666*00-20, e1*2001/116*0470*15-18, e1*2007/46*1909*00-23, e1*2001/116*0480*18-41, e1*2007/46*1884*00, e1*2007/46*1818*00-13,, e1*2001/116*0470*15-25, e1*2007/46*1207*04-09, e1*2007/46*1912*00-09, e1*2007/46*0598*18-26, e1*2007/46*0826*08-13, e1*2007/46*1885*00-12, e1*2007/46*0548*10-20, e1*2001/116*0470*15,, e1*2001/116*0502*21, e1*2001/116*0501*24-50, e1*2007/46*1560*00-23, e1*2001/116*0335*31 -46, e1*2001/116*0396*18 -20, e1*2007/46*0485*15-16, e1*2007/46*0643*06 -07, e1*98/14*0169*24-34,, e1*2007/46*1207*04-08, e1*2007/46*1829*00-13, e1*2007/46*0233*08-20, e1*2001/116*0431*38-42, e1*2001/116*0464*18-22, e1*2001/116*0457*31-52, e1*2001/116*0463*17-20 , e1*2001/116*0431*38-62,, e1*2007/46*1878*00-11, e1*96/79*0064*36 -38, e1*2007/46*1830*00 -09
Published18 June 2021

Risk Description

Due to a defect in the emergency call system, a temporary fall in the on-board voltage levels resulting from an accident could cause the location of the vehicle communicated when an emergency call is made to not correspond to the actual location of the vehicle. This could delay the arrival of emergency vehicles, potentially increasing the effects of the accident.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Models: CLA-Class, GLA-Class, M-/GLE-/GL-/GLS-Class, GLE-/GLS-Class, SLK-/SLC-Class, A-Class, AMG GT, C-Class, E-Class Coupe/Convertible, E-Class, S-Class Coupe/Convertible, CLS-Class, S-Class, SL-Class, B-/GLA-/GLB-Class, GLC-Class, AMG GT 4-doors Coupe, GLE-Class Coupe, EQC-Class, G-Class

⚠️ What Should You Do?

This recall involves a injuries hazard related to Various models.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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