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USB charger

Electric shock Electrical appliances and equipment Other risk levels

USB charger was recalled on 3 February 2023 under EU Safety Gate alert A11/00019/23. Electric shock risk reported by Germany. The plug does not meet the required dimensions, and the insulation between the primary and secondary circuits of the power supply unit is insufficient.

Photo of recalled product: USB charger
Alert NumberA11/00019/23
BrandAll Ride Connect
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryGermany
Country of OriginPeople's Republic of China
Published3 February 2023

Risk Description

The plug does not meet the required dimensions, and the insulation between the primary and secondary circuits of the power supply unit is insufficient. Hence, accessible parts may become live, and a user may receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive, nor with the European standards EN 50075 and EN 62368-1.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 07/11/2022Type of economic operator taking notified measure(s): RetailerCategory of measure(s): Stop of salesDate of entry into force: 07/11/2022Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 07/11/2022

Product Description

2-in-1 USB travel charger for car (12V/24V) or mains (110-240V).

⚡ What Should You Do?

This recall involves a electric shock hazard related to USB charger.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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