USB-C 20W Power adapter
USB-C 20W Power adapter was recalled on 8 August 2025 under EU Safety Gate alert OR/00120/25. Electric shock risk reported by Slovakia. The product poses a risk of electric shock because the electrical insulation is insufficient.
| Alert Number | OR/00120/25 |
| Brand | Salcomp |
| Category | Electrical appliances and equipment |
| Risk Type | Electric shock |
| Notifying Country | Slovakia |
| Country of Origin | People's Republic of China |
| Model Number | A2347 EMC 3621 |
| Published | 8 August 2025 |
Risk Description
The product poses a risk of electric shock because the electrical insulation is insufficient. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.
Measures Taken
Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: UnknownType of economic operator taking notified measure(s): DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: UnknownType of economic operator taking notified measure(s): DistributorCategory of measure(s): Warning consumers of the risksDate of entry into force: Unknown
Product Description
White travel adapter with one USB-C output.
⚡ What Should You Do?
This recall involves a electric shock hazard related to USB-C 20W Power adapter.
About this risk
This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.
Recommended action
Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.
Who is at risk?
Anyone using the product, especially in wet environments such as bathrooms or kitchens.