Solterra
Solterra was recalled on 9 January 2026 under EU Safety Gate alert SR/00011/26. Injuries risk reported by Germany. Due to a software error in the 360° panorama camera control unit, the reverse camera may briefly ‘freeze’ during reversing.
| Alert Number | SR/00011/26 |
| Brand | Subaru |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Japan |
| Model Number | e6*2018/858*00162*00-*02 (EAM1S(M)) |
| Published | 9 January 2026 |
Risk Description
Due to a software error in the 360° panorama camera control unit, the reverse camera may briefly ‘freeze’ during reversing. Also, when the car is started again, the camera picture may possibly not be displayed. This could increase the risk of an accident involving persons while reversing. These persons may suffer injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Solterra.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.