Sole mio soft
Sole mio soft was recalled on 29 April 2022 under EU Safety Gate alert A12/00615/22. Burns, Electric shock, Fire risk reported by Italy. The product's pouch is not watertight, and a user may get scalded by hot water leaking from the product.
| Alert Number | A12/00615/22 |
| Brand | Ardes |
| Category | Electrical appliances and equipment |
| Risk Type | Burns, Electric shock, Fire |
| Notifying Country | Italy |
| Country of Origin | People's Republic of China |
| Model Number | ARAM076 |
| Published | 29 April 2022 |
Risk Description
The product's pouch is not watertight, and a user may get scalded by hot water leaking from the product. The product's electrical insulation is not sufficient, and a user may receive an electric shock from touching live parts. Furthermore, the product is not sufficiently resistant to heat, and may catch fire. The product does not meet the requirements of Low Voltage Directive.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 21/03/2022
Product Description
Electric hot water pouch, marketed for children.
🌡️ ⚡ 🔥 What Should You Do?
This recall involves a burns, electric shock, fire hazard related to Sole mio soft.
About this risk
Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries. Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.