Softail
Softail was recalled on 19 December 2025 under EU Safety Gate alert SR/04360/25. Injuries risk reported by Germany. The shock pre-load adjuster mounting bracket may break, causing the shock adjuster to come into contact with the tyre.
| Alert Number | SR/04360/25 |
| Brand | HARLEY-DAVIDSON |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | United States |
| Model Number | e4*168/2013*00062*00-*08 (ST1) |
| Published | 19 December 2025 |
Risk Description
The shock pre-load adjuster mounting bracket may break, causing the shock adjuster to come into contact with the tyre. There is a risk of a sudden loss of air pressure and therefore an increased risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Motorcycle.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Softail.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.