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smartboard alpha I5

Electric shock, Fire, Injuries Hobby/sports equipment Serious risk

smartboard alpha I5 was recalled on 23 November 2018 under EU Safety Gate alert A12/1732/18. Electric shock, Fire, Injuries risk reported by France. The product has insufficient resistance to moisture and water could come into contact with live parts (the external charging connector in the battery compartment).

Photo of recalled product: smartboard alpha I5
Alert NumberA12/1732/18
BrandAlpha Ride
CategoryHobby/sports equipment
Risk TypeElectric shock, Fire, Injuries
Notifying CountryFrance
Country of OriginPeople's Republic of China
Model NumberAlpha JY-420201
Published23 November 2018

Risk Description

The product has insufficient resistance to moisture and water could come into contact with live parts (the external charging connector in the battery compartment). This could lead to an electric shock or fire. The discharge voltage of the connector pins of the power supply unit is too high and could lead to an electric shock. The appliance can suddenly start up without use of the control device intended for that purpose which could lead to injuries.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Electric self-balancing scooter ("hoverboard")

⚡ 🔥 ⚠️ What Should You Do?

This recall involves a electric shock, fire, injuries hazard related to smartboard alpha I5.

About this risk

Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards. Injuries: This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund. Injuries: Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms. All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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