Smart Balance Wheel (on the packaging); Hardbower (on the label)
Smart Balance Wheel (on the packaging); Hardbower (on the label) was recalled on 11 June 2021 under EU Safety Gate alert A12/00840/21. Burns, Electric shock, Fire, Injuries risk reported by Hungary. The battery does not have a device that monitors the cells temperature, hence it may overheat during charging, and the hoverboard cover may ignite.
| Alert Number | A12/00840/21 |
| Category | Hobby/sports equipment |
| Risk Type | Burns, Electric shock, Fire, Injuries |
| Notifying Country | Hungary |
| Country of Origin | People's Republic of China |
| Model Number | 165-NJ-V3, 8/690 |
| Published | 11 June 2021 |
Risk Description
The battery does not have a device that monitors the cells temperature, hence it may overheat during charging, and the hoverboard cover may ignite. The product may cause a fire and the user may suffer burns.Furthermore, the dimensions of the socket outlet and the flat plug and the insulation between the primary and secondary sides of battery charger are not suitable. The user could touch the accessible live parts and receive an electric shock.In addition, the power cords, which are exposed to movement between the two motors, are routed through a steel pipe with burr edges at both ends. During the life of the product, the insulation of the power cords can be damaged by the sharp edges, the battery may short-circuit and explode during use. As a result, the user might lose control and fall off the scooter and suffer injuries. The product does not comply with the requirements of the Low Voltage Directive and of the relevant European standards EN 60335-1, EN 60335-2 and EN 62133-2.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 15/12/2020
Product Description
Black self-balancing scooter with lithium ion battery, battery charger and remote control.
🌡️ ⚡ 🔥 ⚠️ What Should You Do?
This recall involves a burns, electric shock, fire, injuries hazard related to Smart Balance Wheel (on the packaging); Hardbower (on the label).
About this risk
Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards. Injuries: This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund. Injuries: Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries. Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms. All users, particularly children and elderly people who may be more vulnerable to injury.