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S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid

Injuries Motor vehicles Serious risk

S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid was recalled on 3 June 2016 under EU Safety Gate alert A12/0662/16. Injuries risk reported by Germany. The on-board high-voltage battery charger may malfunction.

Alert NumberA12/0662/16
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberEC type-approval: e1*2001/116*0335*29 ff, type: 221, EC type-approval: e1*2001/116*0457*29 ff, type: 204K EEC type-approval: e1*2001/116*0431*35 ff, type: 204, EC type-approval: e1*2001/116*0480*.....
Published3 June 2016

Risk Description

The on-board high-voltage battery charger may malfunction. As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Plug-in, hybrid electric vehicle.

⚠️ What Should You Do?

This recall involves a injuries hazard related to S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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