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Relaxbelt 3D massage belt

Injuries Electrical appliances and equipment Serious risk

Relaxbelt 3D massage belt was recalled on 15 February 2019 under EU Safety Gate alert A12/0271/19. Injuries risk reported by Italy. The use of the device could cause serious injuries in the neck area and impede the blood supply to the head.

Photo of recalled product: Relaxbelt 3D massage belt
Alert NumberA12/0271/19
BrandInnovaRelax
CategoryElectrical appliances and equipment
Risk TypeInjuries
Notifying CountryItaly
Country of OriginPeople's Republic of China
Model NumberRT2080
Published15 February 2019

Risk Description

The use of the device could cause serious injuries in the neck area and impede the blood supply to the head. This could lead to brain lesions.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Seizure by the judicial authority. Date of entry into force: UnknownType of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: Unknown

Product Description

Massage belt with heat and 8 x 3D rotating massage heads. The product was sold online.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Relaxbelt 3D massage belt.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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