Quick charge 3.0
Quick charge 3.0 was recalled on 10 April 2020 under EU Safety Gate alert A12/00552/20. Burns, Electric shock, Fire risk reported by Poland. The device does not have sufficient protection against the current flow to the USB output.
| Alert Number | A12/00552/20 |
| Brand | Qualcomm |
| Category | Electrical appliances and equipment |
| Risk Type | Burns, Electric shock, Fire |
| Notifying Country | Poland |
| Country of Origin | People's Republic of China |
| Model Number | AR-QC-032 |
| Published | 10 April 2020 |
Risk Description
The device does not have sufficient protection against the current flow to the USB output. If the protection fails, the product may overheat or parts may become live. A user may consequently suffer burns or get an electric shock and the device may cause fire. The product does not comply with the requirements of the Low Voltage Directive.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: UnknownType of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
White three-port USB charger.
🌡️ ⚡ 🔥 What Should You Do?
This recall involves a burns, electric shock, fire hazard related to Quick charge 3.0.
About this risk
Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries. Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.