Quick Charge 3.0
Quick Charge 3.0 was recalled on 5 April 2024 under EU Safety Gate alert A12/00848/24. Electric shock risk reported by Germany. The electrical insulation is insufficient and the clearance and creepage distance between the primary circuit and the accessible secondary circuits are not sufficient.
| Alert Number | A12/00848/24 |
| Category | Electrical appliances and equipment |
| Risk Type | Electric shock |
| Notifying Country | Germany |
| Country of Origin | People's Republic of China |
| Model Number | BK-382 |
| Published | 5 April 2024 |
Risk Description
The electrical insulation is insufficient and the clearance and creepage distance between the primary circuit and the accessible secondary circuits are not sufficient. The product can overheat or the user can have access to live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard 62368-1.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 12/02/2024Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Recall of the product from end usersDate of entry into force: 12/02/2024
Product Description
USB charger with integrated mains plug and four 5-volt USB-A ports. Product sold online.
⚡ What Should You Do?
This recall involves a electric shock hazard related to Quick Charge 3.0.
About this risk
This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.
Recommended action
Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.
Who is at risk?
Anyone using the product, especially in wet environments such as bathrooms or kitchens.