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Q7

Injuries Motor vehicles Serious risk

Q7 was recalled on 27 March 2020 under EU Safety Gate alert A12/00465/20. Injuries risk reported by Germany. Possible defect in the locking mechanism on the front head restraints may cause them to unintentionally shift in height when placed under pressure.

Alert NumberA12/00465/20
BrandAudi
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberType-approval number: e1 * 2001/116 * 0350 *, Type: 4L
Published27 March 2020

Risk Description

Possible defect in the locking mechanism on the front head restraints may cause them to unintentionally shift in height when placed under pressure. This could impair the protective effect of head restraints in the event of an accident, increasing the risk of injuries.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Passenger car under Audi recall code: 72K3.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Q7.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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