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Protection Box

Electric shock Electrical appliances and equipment Serious risk

Protection Box was recalled on 7 February 2025 under EU Safety Gate alert SR/00550/25. Electric shock risk reported by France. A conductor is not sufficiently secured and if loosened, the creepage distances between the positive parts of the conductor and the accessible parts can reduce.

Photo of recalled product: Protection Box
Alert NumberSR/00550/25
BrandEATON
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryFrance
Country of OriginPeople's Republic of China
Barcode3553340667206 35533406672133553340667220355334066723735533406672443553340667251
Model NumberPB6TUD Eaton Protection Box 6 Tel@ USB DIN , PB6TUF Eaton Protection Box 6 Tel@ USB FR , PB6UD Eaton Protection Box 6 USB DIN , PB6UF Eaton Protection Box 6 USB FR , PB8TUD Eaton Protection Box 8 Tel@ USB DIN , PB8TUF Eaton Protection Box 8 Tel@ USB FR
Published7 February 2025

Risk Description

A conductor is not sufficiently secured and if loosened, the creepage distances between the positive parts of the conductor and the accessible parts can reduce. Additionally, on the printed circuit board, on the solder side, the creepage distance between the primary and secondary circuits is too small. The user may touch live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 02/10/2024Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 02/10/2024Type of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplaceDate of entry into force: UnknownType of economic operator taking notified measure(s): RetailerCategory of measure(s): Removal of this product listing by the online marketplaceDate of entry into force: UnknownType of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplaceDate of entry into force: 02/05/2025

Product Description

Surge-protected multi-socket device with six or eight FR/DIN sockets plus two USB ports, with or without telephone socket. All batches are concerned. Product sold online in particular via Amazon and Cdiscount.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Protection Box .

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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