Proboost
Proboost was recalled on 9 May 2025 under EU Safety Gate alert OR/00063/25. Burns, Fire, Smoke inhalation risk reported by Ireland. The capacitor component, within the control box, overheats resulting in damage to the part and to the control box which could generate smoke and fumes.
| Alert Number | OR/00063/25 |
| Brand | Proboost by Joule |
| Category | Machinery |
| Risk Type | Burns, Fire, Smoke inhalation |
| Notifying Country | Ireland |
| Country of Origin | Ireland |
| Model Number | OPB-0340-00SVS, OPB-0540-00SVS |
| Published | 9 May 2025 |
Risk Description
The capacitor component, within the control box, overheats resulting in damage to the part and to the control box which could generate smoke and fumes. This also presents a risk of fire and burns if flammable materials are stored near the unit. The product does not comply with the requirements of the General Product Safety Directive.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): An engineer will visit consumers homes to carry out remedial works.Date of entry into force: 20/05/2024
Product Description
Large grey cold water storage tank (cylinder) with control boxes on it.
🌡️ 🔥 What Should You Do?
This recall involves a burns, fire, smoke inhalation hazard related to Proboost.
About this risk
Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.