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Personal Laser Hair Remover System

Electric shock Electrical appliances and equipment Serious risk

Personal Laser Hair Remover System was recalled on 17 May 2013 under EU Safety Gate alert A12/0569/13. Electric shock risk reported by United Kingdom. The user may access live metal parts when the EU plug is inserted into the adaptor.

Photo of recalled product: Personal Laser Hair Remover System
Alert NumberA12/0569/13
BrandVenus / Xemos
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryUnited Kingdom
Country of OriginRepublic of Korea
Model NumberVenus CW-808 / Xemos W808
Published17 May 2013

Risk Description

The user may access live metal parts when the EU plug is inserted into the adaptor. The product does not comply with the Low Voltage Directive and the relevant European standard EN 60825 and the relevant national legislation.

Measures Taken

Type of economic operator taking notified measure(s): OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: 01/11/2012

Product Description

Mains powered laser device for removing facial/body hair, packaged in a plain white box.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Personal Laser Hair Remover System.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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