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Mug and Socks Gift Set

Burns Other - - Serious risk

Mug and Socks Gift Set was recalled on 12 July 2019 under EU Safety Gate alert A12/1006/19. Burns risk reported by United Kingdom. The base of the mug may crack and break away when boiling water is added.

Photo of recalled product: Mug and Socks Gift Set
Alert NumberA12/1006/19
BrandJack Wills
CategoryOther - -
Risk TypeBurns
Notifying CountryUnited Kingdom
Country of OriginUnited Kingdom
Model NumberBoots item code UK / ROI 80-85-447 (Mens) 80-85-560 (Ladies) Norway Ladies 81-10-468
Published12 July 2019

Risk Description

The base of the mug may crack and break away when boiling water is added. The user may suffer burns.The product does not comply with the relevant national standard.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 26/06/2019

Product Description

A gift box containing ceramic mug and socks (for men) or a ceramic mug, marshmallows, hot chocolate sachets and socks (for ladies). The ceramic mugs within the gift sets are subject to the recall.

🌡️ What Should You Do?

This recall involves a burns hazard related to Mug and Socks Gift Set.

About this risk

This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.

Recommended action

Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries.

View on EU Safety Gate →

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