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Mono Professional Wax Heater

Electric shock Electrical appliances and equipment Serious risk

Mono Professional Wax Heater was recalled on 16 January 2015 under EU Safety Gate alert A12/0015/15. Electric shock risk reported by France. The creepage distances and the clearances between the primary and secondary circuits are too small.

Photo of recalled product: Mono Professional Wax Heater
Alert NumberA12/0015/15
BrandPROMEX
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryFrance
Country of OriginPeople's Republic of China
Model NumberRef. 861411
Published16 January 2015

Risk Description

The creepage distances and the clearances between the primary and secondary circuits are too small. This can lead to the user receiving an electric shock from accessible parts of the product.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 12/12/2014Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: 12/12/2014

Product Description

Rechargeable wax heater for hair removal. Sold in a cardboard box.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Mono Professional Wax Heater.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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