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Mobile phone travel charger

Electric shock Electrical appliances and equipment Serious risk

Mobile phone travel charger was recalled on 16 January 2009 under EU Safety Gate alert 0038/09. Electric shock risk reported by Slovakia. The product poses a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - the clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of presence of the mains voltage on exit connectors, - the product does not pass the voltage test between output connector cover and mains plugs for double insulation.

Photo of recalled product: Mobile phone travel charger
Alert Number0038/09
BrandBEST MOBILE (on packing), NOKIA® (on product)
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountrySlovakia
Country of OriginPeople's Republic of China
Model NumberAC-5E (on product), N6300 (on packaging), EAN code: 8588003498021
Published16 January 2009

Risk Description

The product poses a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - the clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of presence of the mains voltage on exit connectors, - the product does not pass the voltage test between output connector cover and mains plugs for double insulation. - the product does not meet the requirements on electromagnetic compatibility. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Sales ban and withdrawal from the market and recall from consumers ordered by the authorities. Date of entry into force: Unknown

Product Description

A mobile phone travel charger made from black plastic material with the following data on the product - NOKIA®, AC-5E, CE, input: AC 100V- 240V, 50-60 Hz, 180 mA, output: DC 5,0V, 800 mA, for its use only, Made in China, LPS, ASTEC, 3943497052060601019, 0675540. The product is packed in a black cardboard box with a picture of the product and data "BEST MOBILE, The best for your mobile, mobile phone travel charger, N6300", etc. counterfeit product

⚡ What Should You Do?

This recall involves a electric shock hazard related to Mobile phone travel charger.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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