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Mobile phone travel charger

Electric shock Electrical appliances and equipment Serious risk

Mobile phone travel charger was recalled on 16 January 2009 under EU Safety Gate alert 0041/09. Electric shock risk reported by Slovakia. The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation.

Photo of recalled product: Mobile phone travel charger
Alert Number0041/09
BrandBEST MOBILE (on packaging), NEPTUNE (on the charger)
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountrySlovakia
Country of OriginPeople's Republic of China
Model Number1. D800/D900, EAN code: 85880034980212. 6101/N70, EAN code: 8588003498021
Published16 January 2009

Risk Description

The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Withdrawal from the market and recall from consumers by the importer ordered by the authorities.Date of entry into force: UnknownType of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary stop of sales by the distributor.Date of entry into force: Unknown

Product Description

Mobile phone travel charger made from black plastic material, marked with stickers with the following date on the front: 1. FOR D800/D9002. FOR 6101/N70and on the back: NEPTUNE TRAVEL CHARGER, input: AC 100V- 240V, 50-60 Hz, output: DC 4,5- 9,6V, 300- 600 mA, CE, Made in China. The products are packed in a cardboard box with marking "BEST MOBILE, The best for your mobile, mobile phone travel charger, CE", etc.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Mobile phone travel charger.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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