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Mobile phone

Damage to hearing Toys Serious risk

Mobile phone was recalled on 2 December 2016 under EU Safety Gate alert A12/1559/16. Damage to hearing risk reported by Portugal. The continuous sound pressure level is too high which could lead to permanent partial hearing loss.

Photo of recalled product: Mobile phone
Alert NumberA12/1559/16
BrandBeautiful Melody
CategoryToys
Risk TypeDamage to hearing
Notifying CountryPortugal
Country of OriginPeople's Republic of China
Model NumberManufacturer ref.: MS77; Importer ref.: S20683-MKE416524-MS773-A22.
Published2 December 2016

Risk Description

The continuous sound pressure level is too high which could lead to permanent partial hearing loss.The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 16/11/2016

Product Description

White or black plastic toy mobile phone in a cardboard with pictures (pictures may vary). Age on labelling 3+.

👂 What Should You Do?

This recall involves a damage to hearing hazard related to Mobile phone.

About this risk

This product can emit sound levels that exceed safe limits, potentially causing hearing damage or hearing loss with prolonged use.

Recommended action

Stop using the product or reduce volume to minimum levels. If you experience ringing in the ears or hearing discomfort, consult a doctor.

Who is at risk?

Children are especially vulnerable as their hearing is more sensitive than adults.

View on EU Safety Gate →

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