MASTER4, MASTER4E
MASTER4, MASTER4E was recalled on 10 October 2025 under EU Safety Gate alert SR/03456/25. Injuries risk reported by France. Due to a manufacturing fault in the intermediate steering shaft/steering rack assembly, the driver may find the power steering to be abnormally stiff or too loose.
| Alert Number | SR/03456/25 |
| Brand | Renault Trucks |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2018/858*00084, e2*2018/858*00085, g11*2018/858*00698 |
| Published | 10 October 2025 |
Risk Description
Due to a manufacturing fault in the intermediate steering shaft/steering rack assembly, the driver may find the power steering to be abnormally stiff or too loose. Consequently, the vehicle may turn without input from the steering wheel, with a resultant risk of loss of control, causing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 26/08/2025
Product Description
Motor vehicle for the transport of goods
⚠️ What Should You Do?
This recall involves a injuries hazard related to MASTER4, MASTER4E.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.