MASTER IV
MASTER IV was recalled on 29 August 2025 under EU Safety Gate alert SR/03065/25. Injuries risk reported by France. Unsuitable docking between the platform supporting the steering gear housing and the intermediate steering column shaft can damage the steering housing at the torque sensor.
| Alert Number | SR/03065/25 |
| Brand | Renault |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2018/858*00074*00 e2*2018/858*00074*01 e2*2018/858*00074*02 e2*2018/858*00074*03 e2*2018/858*00075*00 e2*2018/858*00075*01 e2*2018/858*00075*02 e2*2018/858*00076*03 e2*2018/858*00077*02, g11*2018/858*00646*00 g11*2018/858*00646*01 g11*2018/858*00646*02 g11*2018/858*00648*01 g11*2018/858*00649*02 |
| Published | 29 August 2025 |
Risk Description
Unsuitable docking between the platform supporting the steering gear housing and the intermediate steering column shaft can damage the steering housing at the torque sensor. This can break an internal component of the steering gear housing, reducing the steering power and increase the risk of accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 18/08/2025
Product Description
Passenger van / Light commercial vehicle.
⚠️ What Should You Do?
This recall involves a injuries hazard related to MASTER IV.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.