Lena
Lena was recalled on 8 July 2016 under EU Safety Gate alert A12/0822/16. Electric shock risk reported by France. The clearance and creepage distances between the primary and secondary circuits of the transformer are insufficient.
| Alert Number | A12/0822/16 |
| Brand | EXTEL |
| Category | Electrical appliances and equipment |
| Risk Type | Electric shock |
| Notifying Country | France |
| Country of Origin | People's Republic of China |
| Model Number | Model : MN LENA 11 3. Reference : 812211 and 822211. Type JS-S436EO |
| Published | 8 July 2016 |
Risk Description
The clearance and creepage distances between the primary and secondary circuits of the transformer are insufficient. This could lead to accessible parts being at mains voltage.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 07/06/2016
Product Description
Videophone
⚡ What Should You Do?
This recall involves a electric shock hazard related to Lena.
About this risk
This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.
Recommended action
Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.
Who is at risk?
Anyone using the product, especially in wet environments such as bathrooms or kitchens.