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Laptop power supply

Electric shock Electrical appliances and equipment Serious risk

Laptop power supply was recalled on 7 February 2020 under EU Safety Gate alert A12/00173/20. Electric shock risk reported by Croatia. The product's electric insulation, electric strength and clearance/creepage distances are insufficient.

Photo of recalled product: Laptop power supply
Alert NumberA12/00173/20
BrandConnect XL
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryCroatia
Country of OriginPeople's Republic of China
Model NumberCXL-PN90C
Published7 February 2020

Risk Description

The product's electric insulation, electric strength and clearance/creepage distances are insufficient.Consequently, the user could touch accessible live parts, increasing the risk of receiving an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950-1.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: 23/01/2020Type of economic operator to whom the measure(s) were ordered: OtherCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 23/01/2020

Product Description

Universal power supply for notebooks/laptops with 8 different exchangeable output connectors.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Laptop power supply.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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